Privacy Policy
Schmick Media ("we," "us," or "our") is committed to protecting your privacy. We manage your personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Even if our business qualifies for the small business exemption (annual turnover under $3 million), we voluntarily follow APP best practices to protect your information — especially when collecting details through our website, advertisements, lead forms (including on Facebook/Meta platforms), inquiries, or communications. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
1. What Personal Information We Collect
We may collect:
Contact details: name, email address, phone number, and any other details you provide in forms, messages, or calls.
Inquiry details: information about your needs or services you're interested in.
Usage data: IP address, browser type, device information, and interaction data (via cookies or similar technologies on our website or third-party platforms like Facebook).
We only collect sensitive information (e.g., health details) if you voluntarily provide it and it's relevant — with your explicit consent where required.
2. How We Collect Personal Information
We collect information:
Directly from you (e.g., when you fill out a lead form, email, or call us).
Automatically (e.g., through website analytics or platform tools like Meta Pixel).
From third parties (e.g., Meta/Facebook when you interact with our ads).
3. Purposes for Collecting and Using Your Information
We use your information to:
Respond to inquiries and provide our media services.
Send marketing communications, updates, or offers (you can opt out anytime).
Improve our website, services, and advertising.
Comply with legal obligations.
4. Disclosure of Personal Information We do not sell your personal information.
We may disclose it to:
Trusted service providers (e.g., email platforms, cloud storage, analytics tools) who assist our business.
Related entities or in a business transfer (e.g., sale or merger).
When required by law, or to protect our rights/safety.
Overseas Disclosure: We may disclose information to recipients in countries like the United States (e.g., for Meta/Facebook services, cloud hosting, or email providers). We take reasonable steps to ensure they protect your information consistently with Australian privacy laws.
5. Direct Marketing We may use your details to send promotional materials.
You can opt out at any time by:
Clicking "unsubscribe" in emails.
Contacting us (details below).
We will action opt-outs promptly.
6. Cookies and Tracking Technologies
Our website and ads (including on Facebook) may use cookies, pixels, and similar tools to improve user experience and target advertising. Third parties like Meta also apply their own policies. You can manage cookies in your browser settings or via platform privacy controls.
7. Data Security and Storage
We take reasonable steps to protect your information from misuse, loss, or unauthorised access — including secure storage and access controls. We retain information only as long as necessary, then securely delete or de-identify it. No system is completely secure, so we cannot guarantee absolute protection.
8. Access, Correction, and Complaints You have the right to:
Access your personal information we hold.
Request correction of inaccurate information.
Complain about a privacy breach.
Contact us first (details below). We'll respond within a reasonable time (usually 30 days).If unsatisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.
9. Changes to This Policy.
We may update this policy periodically. Changes will be posted here with a new "Last Updated" date.
10. Contact Us
For questions, access requests, corrections, or complaints:
Email: info@schmickmedia.com.au
Phone: 0405 612 711
Business: Schmick Media© 2026 Schmick Media. All rights reserved.